How to Manage Conflict
If you’re a leader, you deal with conflict. It’s inevitable. Effectively managing conflict is imperative to generating trust and maintaining confidence. Leaders who avoid conflict, mishandle it, or stoke it find it very difficult to sustain followership. We expect our leaders to be innately adept at managing conflict. But before people become leaders, they already have a…
Why Job Interviews are Like Flipping a Coin
Decades of research into the effectiveness of employment interviews has shown one consistent result: we are terrible at conducting them. Our ability to predict success from a typical unstructured job interview is roughly the same as flipping a coin. A round up of 85 years of research by leadership scholars showed that unstructured interviews were…
Why You Stay in a Job You Hate
The most popular articles on business sites are generally about finding a new job. It’s estimated that more than 70% of professionals are open to finding their next position. Yet for many people, the prospect of actively searching for a new gig is too daunting to make that jump. As I wrote about here, there are many…
Six Ways To Confidently Say “I Don’t Know”
The hardest three words to say aren’t I love you – they’re I don’t know. That’s the opinion of Stephen J. Dubner and Steven D. Levitt, authors of the behavioral economics bestseller Freakonomics. From my experience coaching executives, I have to say they’re on to something. I’ve seen even the most accomplished and seasoned leaders…
Here’s How You Show Too Much Passion at Work
Passion should be a good thing. In an article in The Washington Post titled “How Cleaning The Office Coffee Pot Could Help Protect Your Job,” Jena McGregor discusses how employees who enthusiastically embrace their company, or those with “affective organizational commitment,” are less likely to lose their jobs. The theory goes that under current employment conditions,…
Get The Buy-In You Need
In organizations, there’s an ever-present conversation about gaining buy-in. Most of the work in companies is done through influence rather than hierarchy due to corporate team-based structures, requiring professionals to have considerable skill at getting support for their ideas. After all, you can have a revolutionary idea for your company but without buy-in for it,…
Sign up to receive monthly posts + helpful tools + free chapters of The Power of Presence and The Inspiration Code.
Read Kristi’s Articles in HBR